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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

D&B Swiss Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Scheduled Maintenance

D&B Finance Analytics transitioning to Google Cloud hosting platformPlanned Maintenance

Schedule

May 9, 2025 00:00 - June 30, 2026 00:00 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics

Description

D&B Finance Analytics transitioning to Google Cloud hosting platform D&B Finance Analytics will be transitioning to the Google Cloud hosting platform over the coming months. This change will enhance the product’s readability, accelerate deployment of new features, and improve the overall management of your D&B Finance Analytics experience. Over the past few months, we have rigorously tested the new platform and successfully transitioned over 150,000 users to the new hosting environment. Most customers will not need to take any action during this transition. However, customers with more complex configurations may need to update their systems to ensure a smooth transition. We will reach out with more details once we have more information regarding your scheduled transition date. Please do not hesitate to reach out to your Dun & Bradstreet representative or Customer Support at service.dnb.com if you have any questions. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience.
Maintenance - RPSi and Spyglass Screening as a Service - June 20th Planned Maintenance

Schedule

June 21, 2025 01:00 - 08:00 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics, D&B Risk Analytics, D&B Direct Plus, STP - File Transfer, Spy Glass(Restricted Party Screening)

Description

Please note, we will be running routine maintenance from 9 PM EST Friday, June 20th to 4 AM EST Saturday, June 21, during which time you may experience limited or no access to your D&B solution workspace, and especially the restricted party screening capability which will be undergoing a platform migration during this time. There is no action required on your part, and there is not any expected impact to the product experience outside of the limited-service accessibility of all or the restricted party screening capability of your solution during the planned maintenance window. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
SaaS Application Maintenance for Windows patching in PROD and TEST environments for June 2025Planned Maintenance

Schedule

June 21, 2025 22:00 - June 22, 2025 15:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for June 2025 This notice is to inform you of the final Windows patching schedule for 2025. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. June : Weekend 1 - Test - 06/14/2025 - 06/15/2025 Weekend 2 - Prod - 06/21/2025 - 06/22/2025 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com
D&B Receivables Intelligence powered by FIS GETPAID Release 2025.2.1Planned Maintenance

Schedule

July 12, 2025 10:00 - 14:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2025.2.1 Dear Client, Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: TEST environments on Saturday, June 07, 2025 from 12am ET to 8am ET PROD environments on Saturday, July 12th , 2025 from 6am ET to 10am ET Release Notes will be published on or about June 6th. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with D&B Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
Direct+ Middle Office Database UpgradePlanned Maintenance

Schedule

July 20, 2025 03:00 - 12:00 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

Direct+ Middle Office Database Upgrade The product team at Dun & Bradstreet is continuously looking for ways to provide you with innovative solutions to help ensure you have access to the most accurate, actionable information where you need it most in a fast and efficient manner. In line with D&B security policies we will be upgrading our authentication infrastructure for the Direct+ APIs on July 20th 3am UTC. We do not anticipate any disruption and customers will not need to take any action during this transition. If you do experience any disruption or have any related questions, please do not hesitate to reach out to your Dun & Bradstreet representative or Customer Support at service.dnb.com. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com