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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

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D&B Swedish Products

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D&B Danish Products

Operational

D&B Finnish Products

Operational

External Services

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Azure

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Scheduled Maintenance

SaaS Application Maintenance for Windows patching in PROD and TEST environments for January 2025 Planned Maintenance

Schedule

January 25, 2025 20:00 - January 26, 2025 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for January 2025 This notice is to inform you of the final Windows patching schedule for 2024. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. January : Weekend 1 - Test - 01/18/2024 - 01/19/2024 Weekend 2 - Prod - 01/25/2024 - 01/26/2024 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com
powered by FIS GETPAID: Firewall Replacements based on Swift CSP & SIP Planned Maintenance

Schedule

January 26, 2025 04:00 - 11:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID: Firewall Replacements based on Swift CSP & SIP Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID firewall replacement, which is on track for: • TEST and PROD environments from Saturday, January 25, 2025 11pm et until Sunday, January 26, 2025 6am et This migration is to the new Firewall replacements based on Swift CSP & SIP. Recommended Client Actions Users are encouraged to clear their cache and cookies, and check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with D&B Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
D&B Receivables Intelligence powered by FIS GETPAID Release 2024.4.2Planned Maintenance

Schedule

February 8, 2025 12:00 - 16:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2024.4.2 Dear Client, Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: TEST environments on Friday, January 17, 2025 from 5pm ET to 11pm ET PROD environments on Saturday, February 8, 2025 from 6am ET to 10am ET This release consists of a service pack. Release Notes will be published to Sales Spot on or about January 17th. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with D&B Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com