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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

D&B Swiss Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Salesforce

Scheduled Maintenance

InfoTorg Person & InoTorg Person SPAR API – Technical Maintenance Saturday 17th October 2026Planned Maintenance

Schedule

October 17, 2026 01:00 - 15:00 UTC

Components

D&B Swedish Products

Locations

Infotorg person Spar API, Infotorg Person

Description

Serviceunderhåll, lördag 17 oktober Lördag 17 oktober kl. 03.00-17.00 sker planerat serviceunderhåll som kan medföra störningar och avbrott i Filtransport och Personsökning. Service maintenance, Saturday 17 October On Saturday 17 October at 03.00-17.00, planned service maintenance will take place that may cause disruptions and interruptions in File Transport and Person Lookup. If you have any questions or identify an issue, please submit a ticket via our European Community Portal (https://europeancommunity.dnb.com/)   Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
SaaS Application Maintenance for Windows patching in PROD and TEST environments for October 2026Planned Maintenance

Schedule

October 17, 2026 20:00 - October 18, 2026 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for October 2026 The following patch schedule is part of continued efforts to enhance the security and performance of D&B Receivables Intelligence powered by FIS GETPAID. These individual events may require downtime extending beyond the standard maintenance window (Saturday 9am to 5pm Eastern Time) as indicated on the Windows Patching Calendar provided below. Environments will not be accessible during the respective scheduled time. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. October : Weekend 1 - Test – 10/17/2026 - 10/18/2026 Weekend 2 – Production - 10/24/2026 - 10/25/2026 If you have any questions or need to report any issues, please submit a ticket via D&B Support While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance.        Contact Customer Support: dnb.com/en-us/utilities/global-customer-service-centers.html   
D&B Receivables Intelligence powered by FIS GETPAID Release 2026.4.1Planned Maintenance

Schedule

October 24, 2026 05:00 - 17:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2026.4.1 Dear Client, Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: TEST environments on Saturday, October 24, 2026 from 1am ET to 11am ET PROD environments on Saturday, November 14, 2026 from 1am ET to 11am ET Environments will be inaccessible during the respective scheduled time. This release will include minor improvements; no new feature functionality. Release Notes will be published on or about October 23rd. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and to check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with Dun & Bradstreet Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
D&B Direct+ API Edge Capability Enhancements Planned Maintenance

Schedule

October 25, 2026 03:00 - 03:05 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

D&B Direct+ API Edge Capability Enhancements Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Direct+ API on October 24th, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below Server Certificate Update (If Applicable) If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please contact Customer Support (support.dnb.com) for certificate(s) and installation instructions. The certificates will become available on or about September 10th, 2026. The current certificate for plus.dnb.com is set to expire on October 28th , 2026. Failure to renew or update the SSL Certificate (where required) may result in service disruption Pre-Production Testing (Optional) For any pre-production testing needs, please contact your technology implementation partner or Customer Support (support.dnb.com). Thank you for your support as we make these enhancements.
EU B2B Gateway updates (CCDP) – Q4 2026Planned Maintenance

Schedule

November 20, 2026 00:01 - December 15, 2026 23:59 UTC

Components

D&B Global Products

Locations

EU B2B Gateway

Description

As part of our ongoing effort to deliver indispensable content across modern channels, Dun & Bradstreet updates the Comprehensive Customized Data Product (CCDP): 1. Portugal – increase of financial statement granularity, Nov 20th, 2026 2. Spain – increase of financial statement granularity, Nov 20th, 2026 3. UK – Principals and Management rollout via Companies House API, Dec 11th, 2026 What you need to know: Customers do not need to pay for any software upgrades to receive this functionality. These changes will automatically be incorporated into the EU B2B Gateway. Technical and other relevant contacts should be notified immediately of these changes though in case application updates are required. Specific details of these changes are as follows: 1. Portugal – increase of financial statement granularity, Nov 20th, 2026 Currently, the detailed financials for Portugal are partly using simplified financial D&B codes that do not allow optimal differentiation of financial items. These D&B codes require an update to provide optimal service. Going forward, a new financial statement template will be used which may lead to changes in values e.g. the following fields: CCDP/RecordPayload/Financials/FinancialInformationEntry/FinancialStatementHeader/StatementTemplate CCDP/RecordPayload/Financials/FinancialInformationEntry/ProfitLossAccounts/DetailedLocalFormat/CostSales CCDP/RecordPayload/Financials/FinancialInformationEntry/ProfitLossAccounts/DetailedLocalFormat/GrossProfitLoss These are just examples – more fields from the “FinancialInformationEntry” are affected – please reach out for additional information. Five years of history will be updated. The changes will not result in any monitoring notifications being sent. Only new requests will contain the changes. 2.  Spain – increase of financial statement granularity, Nov 20th, 2026 Currently, the detailed financials for Spain are partly using simplified financial D&B codes that do not allow optimal differentiation of financial items. These D&B codes require an update to provide optimal service. Going forward, a new financial statement template will be used which may lead to changes in values e.g. the following fields: CCDP/RecordPayload/Financials/FinancialInformationEntry/ProfitLossAccounts/DetailedLocalFormat/CostGoodsSold CCDP/RecordPayload/Financials/FinancialInformationEntry/ProfitLossAccounts/DetailedLocalFormat/GrossProfitLoss These are just examples – more fields from the “FinancialInformationEntry” are affected – please reach out for additional information. Five years of history will be updated. The changes will not result in any monitoring notifications being sent. Only new requests will contain the changes. 3. UK – Principals and Management rollout via Companies House API, Dec 11th, 2026 The UK Companies House is changing their data provision mechanism from batch files to an API. This change affects how Principals and Management information is delivered to D&B for UK corporate companies. Among the changes are: a) Some text fields change the capitalization of the content b) The sorting of the principals is changing c) Start and end dates of e.g. associations and positions might change d) Some information fields like e.g. the Registered Operating Status Code or regarding Occupation, Title or Suffix of Principals will no longer be maintained and will therefore be delivered empty Customers monitoring businesses in UK should expect an increased number of monitoring notifications. Actions you should take: 1. If you are not a technical contact or are unsure about the potential impact on your systems, please forward this message to your internal IT specialists or your implementation partner. 2. Please register on the Dun & Bradstreet Operational Status Dashboard (https://status.dnb.com/) for the EU B2B Gateway solution if you have not already done so. This ensures that the right contacts on your side are properly informed at all times about changes like this one.   Who to Contact: In case of any open questions, please open a ticket through Customer Support (https://support.dnb.com/).