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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Scheduled Maintenance

Safe TransPort (STP) Scheduled Maintenance - November 8th 2024 Planned Maintenance

Schedule

November 9, 2024 03:00 - 07:00 UTC

Components

D&B Global Products

Locations

STP - File Transfer

Description

For nearly 200 years, Dun & Bradstreet has been dedicated to helping our customers grow and protect their businesses through data-inspired decisions. We do this by offering the world’s most comprehensive and trusted commercial data. In order to protect that data, we will be applying a Maintenance Patch to our Safe TransPort (STP) application on November 8th , 2024, starting at 11pm EST and completing at 3am EST, November 9th, 2024. During this time, you may experience intermittent service disruptions and we advise you to avoid transfers during this patching window, if possible If you do experience any failures, please retry the file uploads and if you do still experience further failures, please raise a support request. If you have any questions or require additional assistance, please reach out to your local D&B Customer Support Team. Customer Support Contact Information: US: 1-800-486-8666 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com Thank you, The Dun & Bradstreet Safe TransPort Team
D&B Direct+ SSL Certificate Upgrade on November 14th, 2024.Planned Maintenance

Schedule

November 15, 2024 01:00 - 01:05 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

D&B Direct+ SSL Certificate Upgrade on November 14th, 2024. To help ensure the most secure protocols are used to protect our clients' data, Dun & Bradstreet renews our SSL Certificate every year. To that end, Dun & Bradstreet will update the SSL Certificate for plus.dnb.com by 9 p.m. ET November 14, 2024. If your organization is pinning the Dun & Bradstreet server certificate or intermediate certificate, you will need to import the new certificate by 9 p.m. ET November 14, 2024 to avoid connectivity issues. If your organization does not import or pin the Dun & Bradstreet server certificate or intermediate certificate, no further action is required. Please share this notice with your technical contact who can determine what changes will be needed for your application. The certificate must be updated before 9 p.m. ET November 14, 2024 to avoid an SSL Handshake Error and to ensure continued access to the application. Please reach out to D&B Customer support to obtain the physical certificate. Domain Name: https://plus.dnb.com Should you or your technical expert need additional assistance or have a question, please reach out to the D&B Customer Support Team at 1.866.465.3829 or https://service.dnb.com/. Additionally, subscribe to the Dun & Bradstreet Operational Status Dashboard to receive real-time notifications regarding your product(s) and service(s) including important events such as this one. Thank you for your support as we make these updates. Customer Support Contact Information: US: 1-800-486-8666 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
SaaS Application Maintenance for Windows patching in PROD and TEST environments for November 2024 Planned Maintenance

Schedule

November 16, 2024 20:00 - November 17, 2024 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for November 2024 This notice is to inform you of the final Windows patching schedule for 2024. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. November : Weekend 1 - Test - 11/16/2024 - 11/17/2024 Weekend 2 - Prod - 11/23/2024 - 11/24/2024 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com