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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

D&B Swiss Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Scheduled Maintenance

EU B2B Gateway updates (CCDP) – Q3 - September 11th 2026Planned Maintenance

Schedule

July 30, 2026 00:01 - September 18, 2026 00:01 UTC

Components

D&B Global Products

Locations

EU B2B Gateway

Description

As part of our ongoing effort to deliver indispensable content across modern channels, Dun & Bradstreet will be making the following updates to the Comprehensive Customised Data Product (CCDP): 1. UK and Ireland – shift of financial item “minority interest” from section “long term liability” to section “equity” to ensure consistency with other DNB markets 2. UK – financing events rollout via Companies House API What you need to know: Customers do not need to pay for any software upgrades to receive this functionality. These changes will automatically be incorporated into the EU B2B Gateway. Technical and other relevant contacts should be notified immediately of these changes though in case application updates are required. Specific details of these changes are as follows: 1. UK and Ireland – shift of financial item “minority interest” from section “long term liability” to section “equity” to ensure consistency with other DNB markets The shift affects multiple dependent financial items and ratios. Customers monitoring businesses in these countries should expect an increased number of monitoring notifications. Full details regarding all changes can be found in the following: a) The value for Minority Interest value will be sent in a new path …/BalanceSheet/DetailedLocalFormat/Liabilities/NonCurrentLiabilities/MinorityInterest (old) …/BalanceSheet/DetailedLocalFormat/Liabilities/Equity/MinorityInterest (new) b) Total Long Term Liabilities and Total Liability will decrease by the value of minority interests c) Net Worth, Total Equity and Tangible Net Worth will increase by the value of minority interests d) Values for some ratios will change (ShareholdersReturn, FixedAssetsToNetWorth, CurrentLiabilitiesToNetWorth) 2. UK – financing events rollout via Companies House API The UK Companies House is changing its data delivery mechanism from batch files to an API. This change is affecting how certain financing events are delivered to DNB for UK corporate companies. These changes affect the section RecordPayload/PublicFilings/MortgagesandCharges/MortgagesandChargesEntry/... …/ChargeHoldersInformation/ChargeHoldersInformationEntry/Name: Changes from upper case to mixed-case content. The name itself might also change due to a change in sorting in the API. …/AdditionalDetails/AdditionalDetailsEntry/DetailText: Changes from upper case to mixed-case content. …/ChargeAmount: will no longer contain digital places …/ChargeAmount/ISOCurrencyCode: Will remain empty going forward Customers monitoring businesses in the UK should expect an increased number of monitoring notifications. Actions you should take: If you are not a technical contact or are unsure about the potential impact on your systems, please forward this message to your internal IT specialists or your implementation partner. Please register on the Dun & Bradstreet Operational Status Dashboard (https://status.dnb.com/) for the EU B2B Gateway solution if you have not already done so. This ensures that the right contacts on your side are properly informed at all times about changes like this one. Who to Contact: In case of any open questions, please open a ticket through Customer Support (https://support.dnb.com/).
D&B Receivables Intelligence powered by FIS GETPAID Release 2026.3.1Planned Maintenance

Schedule

September 12, 2026 05:00 - 15:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2026.3.1 Dear Client, Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: • TEST environments on Saturday, August 22, 2026 from 1am ET to 11am ET • PROD environments on Saturday, September 12, 2026 from 1am ET to 11am ET Environments will be inaccessible during the respective scheduled time. This release will include minor improvements; no new feature functionality. Release Notes will be published on or about August 21st. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and to check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with Dun & Bradstreet Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
SaaS Application Maintenance for Windows patching in PROD and TEST environments for September 2026Planned Maintenance

Schedule

September 12, 2026 20:00 - September 13, 2026 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for September 2026 The following patch schedule is part of continued efforts to enhance the security and performance of D&B Receivables Intelligence powered by FIS GETPAID. These individual events may require downtime extending beyond the standard maintenance window (Saturday 9am to 5pm Eastern Time) as indicated on the Windows Patching Calendar provided below. Environments will not be accessible during the respective scheduled time. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. September: Weekend 1 - Test – 09/12/2026 - 09/13/2026 Weekend 2 – Production - 09/19/2026 - 09/20/2026 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance.        Contact Customer Support: dnb.com/en-us/utilities/global-customer-service-centers.html
STP Maintenance AnnouncementPlanned Maintenance

Schedule

September 13, 2026 03:00 - 07:00 UTC

Components

D&B Global Products

Locations

STP - File Transfer

Description

For nearly 200 years, Dun & Bradstreet has been dedicated to helping our customers grow and protect their businesses through data-inspired decisions. We do this by offering the world's most comprehensive and trusted commercial data. In order to protect and enhance that data, we will be performing a database migration on our Safe TransPort (STP) application on September 12, 2026, starting at 11:00 PM EST and completing by 3:00 AM EST, September 13, 2026. During this period, the STP application may be unavailable for up to 4 hours. During this time, you may experience service disruptions, and we advise you to avoid file transfers during the maintenance window if possible. If you experience any failures, please retry your file uploads after the maintenance window has completed. If issues persist, please raise a support request with your local Customer Support Team. If you have any questions or require additional assistance, please reach out to your local D&B Customer Support Team. Customer Support Contact Information: US: 1-800-486-8666 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit D&B Country Directory to find contact information for your local Customer Services Team Customer Support Portal: D&B Support (support.dnb.com) Thank you, The Dun & Bradstreet Safe TransPort Team
Direct + Multi and HVM Planned Maintenance – Software Platform Upgrade - * Rescheduled September 26th 2026*Planned Maintenance

Schedule

September 27, 2026 03:00 - 11:00 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

Direct + Multi and HVM Planned Maintenance – Software Platform Upgrade - Rescheduled Planned within D&B Maintenance Window - Rescheduled September 26th, 11 PM - 7 AM EST As part of the migration of Multi process API to an optimized software platform, we will require downtime on Multi process API. Scheduled Downtime – September 26th – 11 PM - 7 AM EST The estimated outage is expected to take 8 hours. This maintenance window will impact any transactions connecting to the Multi process API, impacting Match (match), Match & Append (extmatch), and High Volume Match (hvmatch) functionality of Multi process. - Service will be unavailable during this window. - Customers should not submit any jobs, inquire regarding submitted job status, or pull processed records during this period, as all Multi process transactions submitted during the maintenance window will fail. - Customers can submit jobs and resume all other Multi process transactions once the deployment has been completed and signed off. - No impact to other Direct+ API. - During this downtime window, all Multi process API transactions will result in 500 or 504 errors. - All transactions submitted to Multi Process before the maintenance window will be processed completely. Contact Customer Support: dnb.com/en-us/utilities/global-customer-service-centers.html Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
D&B Direct+ API Edge Capability Enhancements Planned Maintenance

Schedule

October 25, 2026 03:00 - 03:05 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

D&B Direct+ API Edge Capability Enhancements Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Direct+ API on October 24th, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below Server Certificate Update (If Applicable) If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please contact Customer Support (support.dnb.com) for certificate(s) and installation instructions. The certificates will become available on or about September 10th, 2026. The current certificate for plus.dnb.com is set to expire on October 28th , 2026. Failure to renew or update the SSL Certificate (where required) may result in service disruption Pre-Production Testing (Optional) For any pre-production testing needs, please contact your technology implementation partner or Customer Support (support.dnb.com). Thank you for your support as we make these enhancements.