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Scheduled Maintenance

D&B Receivables Intelligence powered by FIS GETPAID Release 2025.1.2Planned Maintenance

Schedule

April 26, 2025 10:00 - 14:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2025.1.2 Dear Client, Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: • TEST environments on Friday, April 4th, 2025 from 5pm ET to 11pm ET • PROD environments on Saturday, April 26th, 2025 from 6am ET to 10am ET Release Notes will be published on or about March 28th. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with D&B Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
SaaS Application Maintenance for Windows patching in PROD and TEST environments for May 2025Planned Maintenance

Schedule

May 17, 2025 22:00 - May 18, 2025 15:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for May 2025 This notice is to inform you of the final Windows patching schedule for 2025. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. April : Weekend 1 - Test - 05/17/2025 - 05/18/2025 Weekend 2 - Prod - 05/24/2025 - 05/25/2025 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com