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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

D&B Swiss Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Scheduled Maintenance

D&B Finance Analytics transitioning to Google Cloud hosting platformPlanned Maintenance

Schedule

May 9, 2025 00:00 - June 30, 2026 00:00 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics

Description

D&B Finance Analytics transitioning to Google Cloud hosting platform D&B Finance Analytics will be transitioning to the Google Cloud hosting platform over the coming months. This change will enhance the product’s readability, accelerate deployment of new features, and improve the overall management of your D&B Finance Analytics experience. Over the past few months, we have rigorously tested the new platform and successfully transitioned over 150,000 users to the new hosting environment. Most customers will not need to take any action during this transition. However, customers with more complex configurations may need to update their systems to ensure a smooth transition. We will reach out with more details once we have more information regarding your scheduled transition date. Please do not hesitate to reach out to your Dun & Bradstreet representative or Customer Support at service.dnb.com if you have any questions. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience.
D&B Direct+ Security Upgrade starting 11pm EDT, September 11th, 2025Planned Maintenance

Schedule

September 12, 2025 03:00 - 04:00 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

D&B Direct+ Security Upgrade starting 11pm EDT, September 11th, 2025 Dun & Bradstreet continues to enhance the security of its solutions, and as a result, it is updating the SSL Certificate by 11:00 pm EDT, September 11th for Direct+ solution (https://plus.dnb.com). What this means: If you are currently pinning the DUN & Bradstreet server certificate or immediate certificate, you will need to import the new certificate by 11pm EDT September 11th, 2025 to avoid connectivity issues. If you do not import or pin the DUN & Bradstreet server certificate or intermediate certificate, no action is required. The new certificate is available on request. What you need to know: Failure to renew or update the SSL Certificate may result in a service disruption. Who to Contact? If you have any additional questions, please contact the Dun & Bradstreet Client Support Team at 1.866.465.3829 or submit a request through our Digital Service Center. For Worldwide Network alliance members, please submit inquiries using this support page. Additionally, subscribe to the Dun & Bradstreet Operational Status Dashboard to receive real-time notifications regarding your product(s) and service(s) including important events such as this one. Thank you for your continued commitment and focus on supporting positive relationships with our clients. Sincerely, D&B Direct+ Product Team
SaaS Application Maintenance for Windows patching in PROD and TEST environments for August 2025Planned Maintenance

Schedule

September 13, 2025 22:00 - September 14, 2025 15:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for September 2025 This notice is to inform you of the final Windows patching schedule for 2025. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. September : Weekend 1 - Test - 09/13/2025 - 09/14/2025 Weekend 2 - Prod - 09/20/2025 - 09/21/2025 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com