D&B Global Products
Operational
D&B North American Products
Operational
D&B Norwegian Products
Operational
D&B Swedish Products
Operational
D&B Danish Products
Operational
D&B Finnish Products
Operational
D&B Swiss Products
Operational
External Services
Scheduled Maintenance
D&B Finance Analytics transitioning to Google Cloud hosting platformPlanned Maintenance
Schedule
May 9, 2025 00:00 - June 30, 2026 00:00 UTC
Components
D&B Global Products
Locations
D&B Finance Analytics
Description
D&B Finance Analytics transitioning to Google Cloud hosting platform
D&B Finance Analytics will be transitioning to the Google Cloud hosting platform over the coming months. This change will enhance the product’s readability, accelerate deployment of new features, and improve the overall management of your D&B Finance Analytics experience. Over the past few months, we have rigorously tested the new platform and successfully transitioned over 150,000 users to the new hosting environment.
Most customers will not need to take any action during this transition. However, customers with more complex configurations may need to update their systems to ensure a smooth transition. We will reach out with more details once we have more information regarding your scheduled transition date.
Please do not hesitate to reach out to your Dun & Bradstreet representative or Customer Support at service.dnb.com if you have any questions. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience.
D&B Receivables Intelligence powered by FIS GETPAID Release 2026.1.2Planned Maintenance
Schedule
February 28, 2026 06:00 - 16:00 UTC
Components
D&B Global Products
Locations
Receivables Intelligence - GETPAID
Description
D&B Receivables Intelligence powered by FIS GETPAID Release 2026.1.2
Dear Client,
Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for:
• TEST environments on Saturday, February 28, 2026 from 1am ET to 11am ET
• PROD environments on Saturday, March 14, 2026 from 1am ET to 11am ET
Environments will be inaccessible during the respective scheduled time.
This release will include minor improvements; no new feature functionality.
Release Notes will be published on or about February 20th.
Recommended Client Actions
No testing script is being provided for this release.
Users are encouraged to clear their cache and cookies, and to check the basic functionality and appearance of their D&B Receivables Intelligence product.
Should you identify an issue, please submit a ticket with Dun & Bradstreet Support – www.service.dnb.com.
You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard.
Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
Control & Ownership/UBO API - Planned Maintenance Planned Maintenance
Schedule
March 1, 2026 04:00 - 04:30 UTC
Components
D&B Global Products
Locations
D&B Direct Plus, Ultimate Beneficial Ownership API(UBO)
Description
Subject : Control & Ownership/UBO API Planned Maintenance – Security Upgrade
Schedule: Planned within D&B Maintenance Window - February 28th, 11 PM - 11:30 PM EST
Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, we will be applying security updates to the infrastructure supporting our Control & Ownership/UBO APIs.
This requires a brief server restart and will result in up to 30-minute service interruption.
During this time D&B Direct+ UBO Products (CMPBOL, CMPBOS, CMPCOL, and CMPCOS) will be unavailable
No data impact is expected.
D&B Platforms such as D&B Risk Analytics, D&B Onboard & D&B Compass will not be able to use the given APIs during the outage.
Should you identify an issue, please submit a ticket with Dun & Bradstreet Support – service.dnb.com.
You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard.
Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com.
Customer Support Contact Information:
US: 1.866.465.3829
CA: 1-800-463-6362
UK & Ireland: 44(0)845 145 1700
AsiaPac: 91 114 149 7974
China: 86 21 23213775
Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
Schedule
March 14, 2026 21:00 - March 15, 2026 14:00 UTC
Components
D&B Global Products
Locations
Receivables Intelligence - GETPAID
Description
SaaS Application Maintenance for Windows patching in PROD and TEST environments for March 2026
This notice is to inform you of the final Windows patching schedule for 2026. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar.
These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze.
March:
Weekend 1 - Test – 03/14/2026 - 03/15/2026
Weekend 2 – Production - 03/21/2026 - 03/22/2026
If you have any questions or need to report any issues, please submit a ticket via D&B Support.
While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance.
Recommended Client Actions
We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance.
Customer Support Contact Information:
US: 1.866.465.3829
CA: 1-800-463-6362
UK & Ireland: 44(0)845 145 1700
AsiaPac: 91 114 149 7974
China: 86 21 23213775
Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com
Important D&B Risk Analytics Update: Edge Capability Enhancements Planned Maintenance
Schedule
March 21, 2026 05:00 - 05:01 UTC
Components
D&B Global Products
Locations
D&B Risk Analytics
Description
Subject: Important D&B Risk Analytics Update: Edge Capability Enhancements
Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Risk Analytics on March 21, 2026. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below:
Server Certificate Update (If Applicable)
If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by March 21, 2026. To obtain the updated certificate, please open a customer support case at Global Customer Service Centers - Dun & Bradstreet
IP Whitelisting Guidance
Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN): [integration.riskanalytics.dnb.com].
If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please open a support case at Global Customer Service Centers - Dun & Bradstreet to request the static IP list.
Pre Production Testing (Optional)
For any pre-production testing needs, please contact your technology implementation partner or open a support case at Global Customer Service Centers - Dun & Bradstreet
Thank you for your support as we make these enhancements. If you have any questions or concerns, please reach out to Customer Support Global Customer Service Centers - Dun & Bradstreet
Contact Customer Support: dnb.com/en-us/utilities/global-customer-service-centers.html
Important D&B Finance Analytics Update: Edge Capability Enhancements Planned Maintenance
Schedule
April 5, 2026 03:00 - 03:01 UTC
Components
D&B Global Products
Locations
D&B Finance Analytics
Description
D&B Finance Analytics
Subject: Important D&B Finance Analytics Update: Edge Capability Enhancements
Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Finance Analytics on April 3, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below:
Server Certificate Update (If Applicable)
If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by April 3, 2026. To obtain the updated certificate, please contact Customer Support.
IP Whitelisting Guidance (If Applicable)
Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN):
- www.dnbi.com
- na4.dnbi.com
- financeanalytics.dnb.com
- dnbi.com
If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please contact Customer Support to request the static IP list.
PreProduction Testing (Optional)
For any pre-production testing needs, please contact your technology implementation partner or Customer Support.
Thank you for your support as we make these enhancements.
Contact Customer Support: https://www.dnb.com/en-us/utilities/global-customer-service-centers.html
Important D&B Direct+ API Update: Edge Capability Enhancements Planned Maintenance
Schedule
April 5, 2026 03:00 - 03:01 UTC
Components
D&B Global Products
Locations
D&B Direct Plus
Description
D&B Direct+ API
Subject: Important D&B Direct+ API Update: Edge Capability Enhancements
Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Direct+ API on April 4, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below:
Server Certificate Update (If Applicable)
If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by April 4, 2026. To obtain the updated certificate, please contact Customer Support.
IP Whitelisting Guidance (If Applicable)
Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN): plus.dnb.com
If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please contact Customer Support to request the static IP list.
PreProduction Testing (Optional)
For any pre-production testing needs, please contact your technology implementation partner or Customer Support.
Thank you for your support as we make these enhancements.
Contact Customer Support: https://www.dnb.com/en-us/utilities/global-customer-service-centers.html
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