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Scheduled Maintenance

D&B Finance Analytics Credit Intelligence SSL Certificate Upgrade – 9pm EST December 12, 2024Planned Maintenance

Schedule

December 13, 2024 02:00 - 02:01 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics

Description

D&B Finance Analytics Credit Intelligence SSL Certificate Upgrade – 9pm EST December 12, 2024 To help ensure the most secure protocols are used to protect our client’s data, Dun & Bradstreet renews our SSL Certificate every year. To that end, Dun & Bradstreet will update the SSL Certificate for D&B Finance Analytics Credit Intelligence on December 12, 2024 at 9 PM ET. Please share this notice with your technical contact who can determine what changes will be needed for your application. If your organization does not import or pin the Dun & Bradstreet server certificate or intermediate certificate, no further action is required. If your organization is pinning the Dun & Bradstreet server certificate or intermediate certificate, you will need to import the new certificate by 9 PM ET on December 12, 2024 to avoid connectivity issues and to ensure continued access to the application. Please submit a technical support case at https://support.dnb.com/?prod=DnBFinanceAnalytics to obtain the new certificate. Additionally, subscribe to the Dun & Bradstreet Operational Status Dashboard to receive important notifications and status updates regarding your Dun & Bradstreet products and services by email. Thank you for your support as we make these updates. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
SaaS Application Maintenance for Windows patching in PROD and TEST environments for December 2024 Planned Maintenance

Schedule

December 14, 2024 20:00 - December 15, 2024 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for December 2024 This notice is to inform you of the final Windows patching schedule for 2024. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. December : Weekend 1 - Test - 12/14/2024 - 12/15/2024 Weekend 2 - Prod - 12/21/2024 - 12/22/2024 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com