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D&B Global Products

Operational

D&B North American Products

Operational

D&B Norwegian Products

Operational

D&B Swedish Products

Operational

D&B Danish Products

Operational

D&B Finnish Products

Operational

D&B Swiss Products

Operational

External Services

Amazon Web Services

Azure

Google Cloud

Scheduled Maintenance

D&B Finance Analytics transitioning to Google Cloud hosting platformPlanned Maintenance

Schedule

May 9, 2025 00:00 - June 30, 2026 00:00 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics

Description

D&B Finance Analytics transitioning to Google Cloud hosting platform D&B Finance Analytics will be transitioning to the Google Cloud hosting platform over the coming months. This change will enhance the product’s readability, accelerate deployment of new features, and improve the overall management of your D&B Finance Analytics experience. Over the past few months, we have rigorously tested the new platform and successfully transitioned over 150,000 users to the new hosting environment. Most customers will not need to take any action during this transition. However, customers with more complex configurations may need to update their systems to ensure a smooth transition. We will reach out with more details once we have more information regarding your scheduled transition date. Please do not hesitate to reach out to your Dun & Bradstreet representative or Customer Support at service.dnb.com if you have any questions. We appreciate your patience as we continue to enhance and improve our products to provide a better customer experience.
Important D&B Finance Analytics Update: Edge Capability Enhancements Planned Maintenance

Schedule

April 5, 2026 03:00 - 03:01 UTC

Components

D&B Global Products

Locations

D&B Finance Analytics

Description

D&B Finance Analytics Subject: Important D&B Finance Analytics Update: Edge Capability Enhancements Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Finance Analytics on April 3, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below: Server Certificate Update (If Applicable) If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by April 3, 2026. To obtain the updated certificate, please contact Customer Support. IP Whitelisting Guidance (If Applicable) Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN): - www.dnbi.com - na4.dnbi.com - financeanalytics.dnb.com - dnbi.com If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please contact Customer Support to request the static IP list. PreProduction Testing (Optional) For any pre-production testing needs, please contact your technology implementation partner or Customer Support. Thank you for your support as we make these enhancements. Contact Customer Support: https://www.dnb.com/en-us/utilities/global-customer-service-centers.html
Important Toolkit and D&B Direct2.0 API Update: Edge Capability Enhancements Planned Maintenance

Schedule

April 11, 2026 03:00 - 03:01 UTC

Components

D&B Global Products

Locations

D&B Direct 2.0, D&B Toolkit

Description

Subject: Important Toolkit and D&B Direct2.0 API Update: Edge Capability Enhancements Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for Toolkit and D&B Direct2.0 API on April 10, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below: Server Certificate Update (If Applicable) If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by April 10, 2026 11PM ET. To obtain the updated certificate, please contact Customer Support. IP Whitelisting Guidance (If Applicable) Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN): plus.dnb.com If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please contact Customer Support to request the static IP list. Thank you for your support as we make these enhancements. Contact Customer Support: dnb.com/en-us/utilities/global-customer-service-centers.html

March 31, 2026 15:01 UTC
UPDATE

Rescheduled from 4th April 2026 to 10th April 2026.
D&B Receivables Intelligence powered by FIS GETPAID Release 2026.1.3Planned Maintenance

Schedule

April 11, 2026 05:00 - 15:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

D&B Receivables Intelligence powered by FIS GETPAID Release 2026.1.3 Dear Client, UPDATE: The deployment date for TEST has been pushed from Saturday, March 28, 2026 to Saturday, April 11, 2026. Dun & Bradstreet implements periodical upgrades and releases as part of our commitment to enhance the security, stability, and performance of our business products and services. In light of that, there is an upcoming D&B Receivables Intelligence powered by FIS GETPAID release, which is on track for: • TEST environments on Saturday, April 11, 2026 from 1am ET to 11am ET • PROD environments on Saturday, April 18, 2026 from 1am ET to 11am ET Environments will be inaccessible during the respective scheduled time. This release will include minor improvements; no new feature functionality. Release Notes will be published on or about April 10th. Recommended Client Actions No testing script is being provided for this release. Users are encouraged to clear their cache and cookies, and to check the basic functionality and appearance of their D&B Receivables Intelligence product. Should you identify an issue, please submit a ticket with Dun & Bradstreet Support – www.service.dnb.com. You can receive real-time notifications regarding your product(s) and service(s) including important events such as this one by subscribing to the Dun & Bradstreet Operational Status Dashboard. Please DO NOT reply to this email. This is not a client support inbox. Please contact your Dun & Bradstreet account representative for more information or contact us at service.dnb.com. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team service.dnb.com
Important D&B Direct+ API Update: Edge Capability Enhancements Planned Maintenance

Schedule

April 12, 2026 03:00 - 03:01 UTC

Components

D&B Global Products

Locations

D&B Direct Plus

Description

D&B Direct+ API Subject: Important D&B Direct+ API Update: Edge Capability Enhancements Dun & Bradstreet is committed to continually enhancing our products to ensure the best possible user experience. As part of this commitment, we will be performing edge capability enhancements for D&B Direct+ API on April 11, 2026 at 11PM ET. To ensure a smooth and uninterrupted transition, please review and complete the actions outlined below: Server Certificate Update (If Applicable) If your systems store Dun & Bradstreet’s server, intermediate, or root certificates within your certificate or trust store, please update to the latest certificate by April 11, 2026 11 PM ET. To obtain the updated certificate, please contact Customer Support. IP Whitelisting Guidance (If Applicable) Whitelisting based on static IP addresses is not recommended. We recommend whitelisting using the fully qualified domain name (FQDN): plus.dnb.com If whitelisting by FQDN is not feasible and your environment requires the use of static IP addresses, please contact Customer Support to request the static IP list. PreProduction Testing (Optional) For any pre-production testing needs, please contact your technology implementation partner or Customer Support. Thank you for your support as we make these enhancements. Contact Customer Support: https://www.dnb.com/en-us/utilities/global-customer-service-centers.html

March 31, 2026 14:12 UTC
UPDATE

Rescheduled from 4th April 2026 to 11th April 2026.

March 31, 2026 09:17 UTC
UPDATE

Rescheduled from 4th April to 11th April.
SaaS Application Maintenance for Windows patching in PROD and TEST environments for April 2026Planned Maintenance

Schedule

April 18, 2026 20:00 - April 19, 2026 13:00 UTC

Components

D&B Global Products

Locations

Receivables Intelligence - GETPAID

Description

SaaS Application Maintenance for Windows patching in PROD and TEST environments for April 2026 This notice is to inform you of the final Windows patching schedule for 2026. These individual events require downtime extending beyond the standard maintenance window of Saturday 9am to 5pm Eastern Time, as indicated on the Windows Patching Calendar. These dates correspond to the weekends following Microsoft Patch Tuesday, which is the second Tuesday of every month. Please see below for the scheduled PROD and TEST patching sessions. Note: Each scheduled maintenance period begins at 4:00pm ET on the indicated Saturdays and runs until 9:00am ET Sunday as further explained below. The December patching schedule is subject to change due to change control and freeze. April: Weekend 1 - Test – 04/18/2026 - 04/19/2026 Weekend 2 – Production - 04/25/2026 - 04/26/2026 If you have any questions or need to report any issues, please submit a ticket via D&B Support. While we make every effort to notify our clients in advance, in the event of unforeseen circumstances, we reserve the right to extend scheduled maintenance windows, or to perform unscheduled maintenance. Recommended Client Actions We recommend that users test access to their hosted applications the business day following maintenance activity. No additional action is required on the client’s side as part of this scheduled maintenance. Customer Support Contact Information: US: 1.866.465.3829 CA: 1-800-463-6362 UK & Ireland: 44(0)845 145 1700 AsiaPac: 91 114 149 7974 China: 86 21 23213775 Europe: Please visit https://www.dnb.co.uk/choose-your-country.html to find contact information for your local Customer Services Team https://service.dnb.com